Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Contact information you provide, such as your name, email address, phone number, and mailing address.
• Claim and property information you submit through our “Your Claim” or contact forms, including HOA/association name, property address, insurance policy details, and descriptions of damage.
• Files and documents you voluntarily upload, such as photos, estimates, or policy documents.
• Automatically collected information, such as your IP address, browser type, device information, and pages visited, typically gathered through cookies or similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and evaluate potential insurance claims.
• Provide our claim advocacy and construction management services.
• Communicate with you about your claim, project, or account.
• Improve our Site and services.
• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business (e.g., IT hosting, email providers).
• Insurance carriers, contractors, and professionals as necessary to process and negotiate your claim, with your authorization.
• Legal or regulatory authorities when required by law.

4. Cookies

Our Site may use cookies or similar technologies to enhance your browsing experience and analyze site traffic. You can control cookies through your browser settings.

5. Data Security

We take reasonable measures to protect the information you provide. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal and claim-related information for as long as necessary to fulfill the purposes described in this policy, or as required by law.

7. Your Choices

You may contact us at any time to:

• Ask what information we hold about you.
• Request corrections to your information.
• Request deletion of your information, subject to legal or contractual requirements.

8. Third-Party Links

Our Site may contain links to third-party websites (such as Vimeo). We are not responsible for the privacy practices of those third-party sites.

9. Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.