The CCMG Process
Over the last few years, CCMG have developed a unique process that sets us apart and serves our clients on a level no one else can match. This client-first framework builds consistent momentum over the course of every project and ensures the highest level of craftsmanship and value for you. It also increases safety for our crews through structure and oversight.
-
Thorough Policy Insight
The insurance industry can save money by not paying for the things they have insured, and the average property manager or owner is not an expert at knowing what’s included in a policy or what the insurance company truly owes them when an incident occurs. They often don’t know what they don’t know. We have over 30 years of combined insider expertise to make sure that work is being done in the owner’s best interest.
Our mission is to put the balance of power back into the owner’s hands. (soften for insurance carriers that read this) Don’t know what they don’t know. We become your advocate with your insurance provider, bringing the expertise to maximize the claim and negotiate the best possible settlement
-
Step-By-Step Communication
CCMG walks each customer through the entire claims and construction process to make sure they understand each step and how they benefit. We’ve removed the guesswork and added the confidence that only comes from seeing the whole picture. We’re there to hold their hand through it with step by step communication and up to date info. We never leave you guessing what’s happening or what’s next.
Managing multiple contractors can add complications to confusion. That's not something you want, and it's exactly why our communication is designed to keep you in the loop without overloading you with details you may not need. Our claims and construction experts manage the process to condense the timeline and deliver the property restoration you deserve.
-
Oversight, Safety, & Inspection
CCMG provides unparalleled oversight for each trade and step of your restoration. Often contractors simply do their best and move on. Our best in class standards mean each contractor meets or exceeds all local standards so you can have confidence in a job done right the first time.
We don’t accept surprises, and neither should you. Each step of your construction process is inspected before completion to provide the peace of mind you need to get back to business.
We eliminate any variations across trades with quality standards we developed on defense department contracts in the harshest environments in the world. This means your electrical work, roofing, plumbing, and every other phase of construction meets our standards, or it doesn’t pass.
-
Final Project Closeout
Sometimes the last steps can be tricky. Contractors can simply skip the final documentation, inspections, and details that are needed to successfully close out a project. This leaves you with questions when you need critical documents or to just make a few touchups. The larger the project, the more important this step becomes. When the dust clears, our teams may be done, your site looks better than ever, and residents are already enjoying an updated property, but we know there's still work to do before we call it a day.
Our Project Closeout Process gives you everything you need to ensure a long and full life for everything that has been updated.
Your closeout information packet will include the following: product data including maintenance and operations information for all materials used on the project, collated and signed off municipal permit and final inspection documentation, warranties—both workmanship and manufacturer’s, signed off punch list, corrective action item list, and finally, a list of types and quantities of spare material.
Spare material is the surplus inventory that has been ordered intentionally for your project so, if in the future, repairs need to be made you are assured the dye lots, product type, and sizes are the same as what has already been installed on your project.
This is a small sample of recent project results. Contractors can often secure a good settlement with your insurance company. However, nothing comes close to the amount we bring our clients.
| Community | Contractor | CCMG |
|---|---|---|
| Provincetown Landing 3 | $1,000,000 | $8,200,000 |
| Hunt Club | $1,450,000 | $3,100,000 |
| Mill Club | $1,115,000 | $3,219,000 |
| Dakota Station | $25,000 | $3,115,000 |
| Weaver Creek | $0 | $1,100,000 |
| Broadmoor Heights | $3,761 | $1,660,000 |
| Enclave at DTC | $365,000 | $1,614,000 |
| Stetson Hills | $455,000 | $825,000 |
| Crown Pointe | $287,000 | $3,220,000 |
| Vivage Senior Living | $1,400,000 | $4,250,000 |
| Argyle | $552,000 | $975,000 |
| Standley Lake | $375,000 | $920,000 |
| Totals | $7,790,000 | $32,480,000 |